Only 37% of North American companies find their performance evaluation programs effective.

Managing that talent in a period of crisis adds a new dimension to the job.

It’s hard to act and apply resources when you don’t know what’s wrong.

Managers can finally have the tools to build a team of top performers, in sales or any other department.

Fortunately, cost per hire expenses are avoidable—managers can be taught to lead in a way that promotes employee engagement and retention.